Student Support Services (TRIO)

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The Student Support Services (SSS) program provides opportunities for academic development, assists students with basic college requirements, and serves to motivate students towards the successful completion of their postsecondary education. The SSS program may also provide grant aid to current SSS participants who are receiving Federal Pell Grants. The goal of SSS is to increase the college retention and graduation rates of its participants and facilitate the process of transition from one level of higher education to the next. SSS is committed to reimagining an experience that validates minoritized communities and their experiences by deconstructing how our curriculum and programs contribute to inequities. We accomplish this by:

  • Pursuing deliberate efforts and critical partnerships that effectively contribute to students’ holistic experience and success.
  • Critically examining and exposing the inequitable structures within our practices, curriculum, and programs; by intentionally centering diversity, equity, and inclusion in all foundational aspects of SSS offerings.
  • Establishing continuity by reducing barriers and increasing accessibility of services.

TRIO Student Support Services Classic (SSS Classic) 

The SSS Classic Program is a federally grant-funded U.S. Department of Education program serving first-generation, low-income, and students with disabilities. Classic SSS is dedicated to supporting the college transition of students pursuing any field of study, creating comprehensive support services for students throughout their time at CSU, and preparing students for graduate and career opportunities. Students engage in curricular and co-curricular learning, as well as enhance their leadership, research, and career and graduate school skills, while forming lifelong friendships.

TRIO Student Support Services STEM (SSS STEM)

The SSS STEM Program is a federally grant-funded U.S. Department of Education program serving first-generation, low-income, and students with disabilities; who are pursuing majors within Science, Technology, Engineering and Mathematics. STEM SSS is dedicated to supporting the college transition of students pursuing STEM fields, creating comprehensive support services for STEM students throughout their time at CSU, and preparing students to pursue STEM careers. Students engage in curricular and co-curricular learning, as well as enhance their STEM leadership, research, and career skills, while forming lifelong friendships.


To receive assistance, undergraduate students must have an academic need, and whose background include one or more of the following:

  • First-generation — Neither parent/guardian has earned a baccalaureate degree or higher.
  • Low-income – Families taxable income for the preceding year did not exceed 150% of the U.S. Census Bureau poverty level (roughly Pell Grant eligible)
  • Have a documented visible or non-visible disability.


Current SSS Participant Expectations

Each semester SSS participants are expected to fulfill various requirements through our office in order to remain eligible for all SSS program benefits and remain in good standing with potential scholarship requirements. 

Some factors that impact a student’s SSS Program expectations include their CSU cumulative GPA and if they’re a new SSS participant.  All students are welcome and encouraged to engage with our office beyond these requirements however these are the minimum expected

 Click through the interactive slides below to determine what your expectations are this semester!  

Now that you know what you are required to do, and by when, explore the different drop downs to learn more about how you can fulfill these requirements!

Engagement Opportunities Overview

The Engagement Opportunities in the Student Support Services program (SSS) are activities designed to support SSS students’ growth, academic, and non-academic goals throughout their CSU journey.  Participation in a variety of engagement opportunities allows students to settle into their environments, focus on their personal and professional goals, and prepare for graduation and life post-graduation.

One Time Events 

A variety of workshops, activities, and events will be offered to SSS students throughout the year. Click here to check out the AAC Events webpage; look for any event tagged “SSS Engagement Opportunity” on our Events calendar webpage. Click here to RSVP for any upcoming one-time engagement opportunities in Spring 2024 to hold your spot!

As a participant of the SSS program, you are welcome to attend any SSS or All AAC event.  Make sure it includes the engagement opportunity tag if you’re wanting it to count towards your program requirements! Also, be sure to sign in when you arrive so that you receive credit for participating!

Peer Coach Support

SSS Peer Coaches are here to support you at any point in your academic journey as an SSS Student! They are current CSU students who are excited to learn how they can help.  Engaging with peer coaches during drop-in hours or via scheduled appointment will also count towards SSS engagement requirements.  Take a look at the different ways you can engage with peer coaches below! 

  1. SSS Peer Coaches hold weekly drop-in hours in LSC 384 & Gibbons 105- Click here to view the drop-in schedule.   Come share the study space, ask questions about campus resources, problem solve how to approach a professor, discuss academic strategies or tutoring resources available to you, break down your syllabus, and get guidance around SSS program expectations from a peer during  times listed below.  Be sure to check-in with a peer coach so that you receive credit!
  2. SSS Peer Coaches are available for 1-1 appointments – Click here to request 1-1 peer coach support!  

Looking for additional personal development but don’t have time right now to attend an in-person event?  Fulfill your SSS Engagement Opportunity requirements through StudentLingo’s library of virtual workshops!

Students must complete a course through the final step of earning a certificate in order to receive credit towards their requirements.

Follow these instructions to login:

  • To access our site, use this link – or click the StudentLingo image below
  • Username = CSU EID
  • Password = CSU password

Click this image to open our Student Lingo site!

We have partnered with to provide free online tutoring for our current participants! 

Follow these instructions to login:

  • To access our site, use this link – or click on the image below 
  • Username: Your CSU ID Number
  • Password: GibbonsHall105!

click this image to access the SSS program's website

Arrive Overview

The SSS Arrive Seminar is an online course for students newly admitted to the SSS Program. The course will consist of new incoming first year and transfer students, as well as continuing CSU students. While every student may be in a different part of their academic journey, all are being supported by the AAC for the first time. Through self-exploration, reflection, and planning, students will examine, define, and strengthen their transition to, and experience at, CSU.

We will actively learn about academic success strategies, resources, personal identity, well-being, and professional goal setting through group discussions, mini projects, and presentations. The Arrive Seminar will foster opportunities to build a support network and peer connections, which will help to enrich your experience at CSU. Throughout the Arrive Seminar, and your time with us at the AAC, you will remain connected with your Retention Specialist for one-on-one support.

The Spring 2024 Seminar begins January 29, 2024 and is six weeks long.  Students will be added to Canvas in early January.  

Curious about more course specifics?  Click here to view the Spring 2024 Syllabus.

Arrive Expectations:

  1. Meet with your Retention Specialist 2-3 times per semester.
  2. Participate in and pass the Arrive Seminar.  In order pass Arrive you must earn a minimum score of 70% overall.  

*Participation in community events & SSS Engagement Opportunities is highly encouraged!

*Engagement in tutoring is highly recommended!

Facilitator Contact Information: Audrey Herron, (she/her) Email:

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